Keep the families you already won.
RetentionOS is an AI-powered retention CRM for private schools. Parents raise a concern in one tap. AI routes it to the right person with a deadline. Leadership sees every case until it’s solved.
Not another task tracker. Not another survey form. A system that closes the loop.
Works with your current systems · Arabic and English
A family rarely leaves overnight. It leaves after a concern nobody owned.
By the time a withdrawal letter reaches your desk, the decision is made. The warning signs were there months earlier: a question about a teacher, a bus that was late again, an invoice that didn’t add up. They lived in WhatsApp, in email, in someone’s memory.
walks out of a 1,000-student school every year at 10% turnover and $10K tuition.
An example, not a market statistic.
From concern to resolution in three steps.
- The maths teacher has changed 3 times this year — we’re thinking about moving schoolsSent 21:14 · delivered1
A parent writes.
Any time, any language, in the parent app. No forms, no categories to choose.
- Sorted in 6sAcademicsHighWithdrawal risk: HighOwner: Head of SecondaryReply by Thu, 15:002
AI sorts it in seconds.
Topic, urgency, withdrawal risk, the right owner and a reply deadline — set automatically.
- Case #SBS-1043 · In progress23h 12m 00sleft to reply
- Called the parent
- Share a cover plan for maths
3Your team solves it.
The owner gets clear next steps. Overdue cases escalate. Leadership sees everything until it’s closed.
Every concern gets an owner, a deadline and a recorded outcome.
An app parents actually use.
Parents write the way they talk — in English, Arabic or any other language. They get a reply straight away, know who is handling it and when they’ll hear back. No form to fill in.
- Open 24/7.
- Parents can write in the evening, when the school office is closed.
- Any language.
- Replies in the parent’s language; staff read it in English.
- Always a name and a date.
- Parents see who owns their case and when to expect an answer.
Nothing falls between the cracks.
Each concern arrives sorted, with an owner, a deadline and suggested next steps. If a deadline slips, it escalates automatically — first to the head of section, then to the principal. No one has to chase.
- Clear ownermatched to the child’s section and the type of issue.
- Real deadlinesbased on urgency, counted in school working days.
- Suggested next stepsand a draft reply to the parent, ready to edit.
- Escalationoverdue cases move up automatically.
- Full historyevery message, action and outcome in one timeline.
See every campus on one screen.
Open cases, overdue cases and top concerns across all your schools. Spot the campus where bullying complaints doubled, or the teacher change that worried twelve families — while there’s still time to act.
- Open and overdue cases by campus
- Top concerns this term
- Withdrawal rate against your target
Not another task tracker. Not another survey.
- Survey tools
- Once or twice a year
- Task trackers / helpdesks
- Only if parents find the right email
- RetentionOS
- Any time, in one tap
- Survey tools
- Scores, not stories
- Task trackers / helpdesks
- Someone reads and sorts by hand
- RetentionOS
- AI sorts topic, urgency and risk
- Survey tools
- —
- Task trackers / helpdesks
- Manually
- RetentionOS
- Automatically, by role
- Survey tools
- —
- Task trackers / helpdesks
- If someone sets them
- RetentionOS
- Built-in deadlines and escalation
- Survey tools
- Partly
- Task trackers / helpdesks
- No
- RetentionOS
- Yes
Up and running without an IT project.
RetentionOS runs alongside your SIS, CRM and parent communication tools — it doesn’t replace them and doesn’t write into them. You send us a student and staff list; we set up roles, deadlines and the parent app, train your team and launch.
- 1Share your listsstudents, families and staff as a spreadsheet export.
- 2We configurecampuses, sections, roles, deadlines and escalation rules.
- 3We train your teamshort sessions for campus staff and leadership.
- 4Parents get the linkand start writing on day one.
No changes to your SIS · Starts with a spreadsheet
What would your school keep?
Five numbers. Ten seconds. No email needed.
You pay $1,700 a month. You keep up to $500K in tuition a year.
- 100 students leave your school each year.
- That’s $1M in tuition walking out.
- Halving withdrawals keeps 50 students — $500K a year.
Simple pricing that grows with your school.
- Parent app
- AI triage, routing and deadlines
- Case management and escalation
- Campus and group dashboards
- Unlimited staff accounts
- Setup, training and live support
- Hosting, security and updates
Running several schools?
Group pricing for 5+ campuses — 50% off the student fee: $0.40 per student a month.
What it costs. What it keeps.
| Small school | Mid-size school | School group | |
|---|---|---|---|
| Students | 800 | 1,500 | 6,000 (5 campuses) |
| Average tuition | $8,000 | $12,000 | $10,000 |
| Students leaving a year | 80 (10%) | 180 (12%) | 600 (10%) |
| You pay / month | $1,540 | $2,100 | $6,900(group rate) |
| Students kept a year | 40 | 90 | 300 |
| Tuition kept / year | $320K | $1.08M | $3M |
Illustrative, halving withdrawals. Your numbers are in the calculator above.
Questions schools ask
Do we need to change our SIS or CRM?
No. RetentionOS works alongside them. You share a student and staff list; nothing is written back into your systems.
Which languages do parents use?
Any. Replies go back in the parent’s language; staff read every case in English. Arabic and English are fully supported in the app.
What if the AI gets it wrong?
Every case can be reassigned in one click, and staff always see the parent’s original words. AI suggests; your team decides.
How is the price calculated?
$900 per campus plus $0.80 per active student, every month. Groups with 5 or more campuses pay $0.40 per student.
Can we start with one campus?
Yes. Start where the problem is, then extend to the group.
Can we try it before talking to sales?
Yes. The live demo takes two minutes: write a concern as a parent, then open it as the school.
See it with your school’s numbers.
Write a concern as a parent. Watch it land on your dashboard with an owner and a deadline. Takes two minutes.